The Sandos Playacar Resort & Spa is an all-inclusive, oceanfront resort located in the Playacar strip of hotels just south of Playa del Carmen’s downtown and pedestrian-friendly 5th Avenue. We really appreciate hearing about our Royal Elite Member's experiences and we will be forwarding them to our Management for their review. We have worked very hard to design new protocols, train our staff and implement the Sandos Clean Stay program. Sandos Playacar, Riviera Maya: See 20,769 traveller reviews, 18,817 user photos and best deals for Sandos Playacar, ranked #24 of 265 Riviera Maya hotels, rated 4.5 of 5 at Tripadvisor. Rest assured that we will let Jose know of the praises you sent his way! Warren B Web Relations Manager Sandos Playacar Beach Resort. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Sandos Playacar, Playa del Carmen. We look forward to welcoming you and your family back at your earliest convenience. They have an adults section of beach and an adults pool area which is totally separate from the family pool/beach area. Own or manage this property? We really appreciate hearing about our Guests experiences and we will be forwarding them to our Management for their review. Love the Covarrubias’s we love this place we never want to leave shows are great food is perfect please tip theses waiters, Hi Evette, Thanks for having taken the time to share your comments and opinions of your New Years stay with us at Sandos Playacar Beach Resort. Always at your service! Response from Warren B, General Manager at Sandos Playacar. To post a claim that you were infected by COVID-19 at our resort, when science and common sense indicates that you could have easily picked up the virus at home prior to your arrival, at your local airport, on the plane you took and in the ground transportation you used is simply, unethical and without any proof. Service received mixed reviews The sprawling, all-inclusive Sandos Playacar Beach Resort has something for everyone. Warren B Web Relations Manager Sandos Playacar Beach Resort, Jose is truly the best bartender you could ask for. This property, originally built in 1996, was formerly known as the Gala Playacar, and is still labeled as such on some dated hotel maps. It's based on a self-evaluation by the property. Warren B Web Relations Manager Sandos Playacar Beach Resort. We are sorry to hear that you and your family may be ill, however we believe that making this type of baseless accusation is unfair, as you could have been infected at any one of the points mentioned. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Each spacious room at Sandos Playacar Beach Resort is decorated in tropical colors and features a plasma TV, well-stocked mini-bar and a private balcony. We love Sandos Playacar. We have been members for 5 years and Playacar is our favorite resort. The Sandos Playacar is located on a wide stretch of white sand beach. more. Browse Venue prices, photos and 101 reviews, with a rating of 4.8 out of 5. All of the food here is on point but brought me back was the Rib-eye steak ! Rest assured that we will let Jose, Miriam, Yasmin & Aracely know of the praises you sent their way! The beach in this area is STUNNING – very long, with white sand and the water is clear. Warren B Web Relations Manager Sandos Playacar Beach Resort. Spend your days swaying in hammocks beneath the palm trees in the beach area or enjoying an exotic cocktail by the swimming pools. While some of the protocols may sometimes feel slightly inconvenient, keeping our guests safe so they can enjoy a great vacation is our highest priority. - Room was really noisy. We really appreciate hearing about our Guest's experiences and we will be forwarding them to our Management for their review. Book Sandos Playacar, Riviera Maya on Tripadvisor: See 20,876 traveller reviews, 18,848 candid photos, and great deals for Sandos Playacar, ranked #23 of 265 … This is the version of our website addressed to speakers of English in the United States. Warren B Web Relations Manager Sandos Playacar Beach Resort, New Year getaway is going well in Playa de Carmen, Jose Uver M. Is awesome he gave my husband awesome service.. they had an awesome conversation about life.. José is a nice man well done In customer service!! Your beach was beautiful.The customer service was 5 stars. Boasting a complete beach entertainment program, a waterpark for kids, an oceanfront snack bar, and an infinity pool with a swim-up bar, Sandos Playacar is the perfect destination for an unforgettable getaway! We will be back. Rest assured that we will let Chef Rutilo, Jesus, Annel & Vicente know of the praises you sent their way! We have worked very hard to design new protocols, train our staff and implement the Sandos Clean Stay program. I like that they had a buffet for the sides our waiter was awesome made sure we were taken care of. The hotel is located at the far end of Playacar, a gated community adjacent to Playa del Carmen. We really appreciate hearing about our Guest's experiences and we will be forwarding them to our Management for their review. Boasting a complete beach entertainment program, a waterpark for kids, an oceanfront snack bar, and an infinity pool with a swim-up bar, Sandos Playacar is the perfect destination for an unforgettable getaway! 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