This was an extreme emergency. Rude, unfriendly, and incompetent. They will tell you sweet lies just to get you on the hook!If you do open bank account, request to see all fees BEFORE the bank account is opened.Where do I start....I opened small business account with this bank in a large midwest city. Let me begin with I opened my PNC Checking account in June 2015. I will be switching my account over to cap one 360 soon because I like having more ATM options Last week. Although they told me it was mailed 10/18 the post mark was 10/22. The branch stated this AFTER I told them I no longer lived in the area. And have found that those that say nasty, mean things about places, people usually did something themselves that wasn't right and want to blame others. As soon as I make it shows up on my transactions as:01/17/2014 ONLINE CREDIT CARD PMT 01/17 THIS IS FALSE INFORMATION THAT WAS ADDED TO MY ACCOUNTSo I call back today too see what happened and I was told because I made the payment after 5pm it's considered the next day. You can also deposit a money order into your PNC account at a teller or drive-up window, but PNC does not allow ATM or mobile deposit of money orders (as previously reported). You would do better with a coffee can in the backyard. The horrors began almost immediately. When I initally opened my accounts with PNC, they had a promotion going on offering 100 bucks for new customers. A FULL CAVITY SEARCH. The 2nd branch I visited also had no customers in the bank yet 3 people waiting to see a banker. We have used PNC for more than five years and will continue to do so. I always had received good service. • Mobile Deposit - Use your camera equipped Android device to deposit checks. now the use ripple which is a crypto! I don't think they will keep their doors open long if they keep treating their customers as if they own you and your money. I went to the teller in PNC bank to withdraw some money to transfer it to my chase account. I am fighting this and next step is to park my car outside the supermarket with a BIG sign on it. PNC is a good bank for college students especially. They are polite and eager to help me. It is baffling how PNC can stay in business with this type of employee running the branch. They have no interest in care for customers or assisting their clients. One time, I wanted to cash a check that could not be cashed and the cashier , as she was telling me for the second time the reason "why" came closer to me and said quietly so no one would know I was bothering her. (ii) There are limits to the number of transactions you can make from a savings or money market account per month. Wire money — to or from non-PNC accounts in the U.S. See your routing and account numbers, balances, transactions and past statements. So customer needs to call PNC for the next 2-3 days to find out if PNC will re-issue and re-mail the check. ... a PNC ATM at which the Card Free feature is available, please use the locator feature through this link or within the PNC Mobile Banking app. I just love them because they gave me a chance to get my life together a bit, prove to them I could get my credit up and they are always so friendly in-person, through email and I have used chat a lot and they are especially friendly through the chat service. This number only appears on your checks and HELOC statements. However, third party message and data rates may apply. You have to go to your local branch to get the fees removed. I have been a PNC account holder for over 10 years and have had nothing but great experience with them. and what gives them the right to tell me what i can spend my money on! At my local branch, the tellers are super friendly and I don't get that "everyone is ignoring the line" feeling that you sometimes get at banks in the city. Mobile Deposit is a feature of PNC Mobile Banking. We rely on readers like you to uphold a free press. The only improvements I would like to see are: an app for the android mobile phone OS that rivals the Itunes/Iphone version, and real time transaction balance posting like Chase bank does. PNC bank has been my bank of choice for the past several years. PNC is marketing for the 20 and 30 somethings. You can usually view your limits inside the app. So it is day 17 of waiting for PNC to let me get my money. A few days later I checked the online banking site and saw we were issued 9 $36 overdraft fees which totals to $324!! 3) when PNC receives the IRA transfer form, customer needs to call PNC for the next 2-3 days to find out when PNC finishes processing and sends the check to receiving bank. Unlike security checks with every other financial organization on the planet, if you call the customer service number on the back of the HELOC card you cannot speak with anyone in the HELOC card department unless you have your full account number with you. Then he says, oh, our data entry people (are you sure PNC isn't using mice for data entry?) We should be able to line the PNC people up and whip them evey time they tell a lie or blame somebody else for their incredible stupidity, lack of customer service, and BOZOs in the Branches. The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. The inept host could not even give me info to read while I waited. But the most ridiculous thing is PNC doesn't even provide the wire transfer service for IRA CD rollover! The bottom line is this: PNC acts not only like a non-professional idiot, PNC is also a malicious liar. If you include the rewards programs I need four separate logins to view my information. I WAS FURIOUS because I was there 3 days in a row, if the teller had of just went to get a manager it could've been a lot smaller of an issue. If I were to recommend a bank, then PNC will be your number one choice and to stay connected with them for a very long time. Even though the preauth. Managing your finances can be a challenging endeavor. I proceeded to bring the account current and asked to close the account. I have been with this bank for over 30 years and I had a bad check deposited in my account and it bounced and your bank charged me $12. Obviously their banking fees are preposterous so that they are able to pay people to do NOTHING! How to Make a Mobile Deposit. In November 2010, I stayed at a hotel that pre-debited my account for $20 for each night I was staying in case I used any amenties. Also, I have read all of the complaints below and I cannot believe how idiotic some of the people on here are. And I love being able to "punch the pig" when I have extra dollars to save! PNC was also a huge help to me when I first started college. So on, in January my credit card bill shows in this exact format. I don't keep much money in my PNC account, so they don't have a lot of financial motivation to take good care of me -- I think it's just part of the corporate culture. ITS A VERY LONG STORY SO........I ADVISE TO WATCH OUT! A smart way for them to bounce some checks!3) Their Wallet site has too many fluffy tools associated, which makes it harder for you to determine precisely how much money you have. There was no attempt to be friendly/ cordial with the customer (i.e. It does not require this. Stick your money in your mattress instead. I called several 800 numbers given to me and finally got someone in Pittsburgh who knew someone who might know about that? I manage my mortgage account, student loans, business banking savings, checking, cd's and trust funds online. I had a small business account. Then, they closed the account and sent it to collections!! The first two overdraft charges occurred while there was still money in the account. I was able to open up a virtual wallet account where as long as I do my banking through either the ATM or through online/mobile banking I will never be charged a fee. Opened at the PNC branch inside the Giant supermarket in New Town (Owings Mills) MD. I finally get a hold of my new rep ( I never knew the old one!) Mobile deposits have made it easy to continue my banking with PNC after moving to a location far from any of their branches. PNC Bank has repeatedly been the worst bank Ive ever dealt with. You'll be in for a surprise when they nickel and dime you with fees and you have to send a cashiers check to Ohio. I ask at another branch. Money in my pocket, on my way. PNC's limits are typical, at $2,500 per day and $5,000 per month. I had an item come out of my account early, which over-drafted me $41. I have all I need as long as I have my Debit Card with me. I have banked with many banks over the years. We love it so far! • Pay Bills - Make one-time bill payments to billers you have entered in PNC Online Banking. Three accounts all tied together gives me different acount for differnt activites... spending, bill paying, and saving. I have been with PNC for many years, this is because they have offered me many different options when it came to my checking account. must have keyed in the wrong information. I call the 800 PNC BANK number and they tell me, "It should be there, maybe the Post Office messed up." I did not give it to them or grant them permission to get it. I took out a HELOC in late September 2016 in order to fund needed home repairs due to toxic mold issues in my house. I wish I had just waited to go to wal-mart to cash it now. I have banked with several banks over my lifetime and I have never had such horrible customer service as I have had with PNC. I work hard for my money, hoping to retuire soon. My account came with $5000 of free identity theft insurance - plus my funds are protected. Deposit checks 1,2 right into your Schwab Bank or Schwab Brokerage and IRA accounts 3 using your Android™ device, iPhone ® or iPad ®.Available through our Schwab Mobile app. PNC bank has a more up to date/modernized online banking. Things I may forget about. I couldn't believe it. I originally opened it due to the bank being close to my house and thinking that they were ok to do business with. They eventually refunded my money but never did explain exacty what happened and never really appologized for my troubles. The way it was in the beginning was that you could purchase your own paper checks to use and you could receive electronic deposits but if you went to the bank in person they would charge you a fee. i got charge 50$ for said check and they will not reimburse me!!!!!!!!!!!! (iii) PNC does not charge a fee for Mobile Banking. In addition their ATM also lost money of mine before. So he transferred me to online banking tech support, because I had mentioned that I checked my statement online. The only thing I ever asked for was security and I repeated did not receive that in my time with them. There wasn't even a mention of the new fee in the statement.I am a dummy to trust that they would notify of new fees. The deposit should clear in the next week or so, then I'm going to close my accounts and move back to my credit union. The checking account I have with them has served me well. around evening time. years. How can PNC bank treat people like this? I have never been spoken to so rudely in my life.Here we are now...yet again...another issue with overdraft charges. She strongly refused and told me that she could only make change for members, and that I could set up an account. I love the next day availability on checks deposited from other banks...this makes is so much easier than other banks that hold for 2-7 days for other banks checks. but PNC says that the $2000. This content is currently not available in your region. I found no place on their website for feedback and tellers and managers do not seem to know how to make a corporate suggestion. us) Zero customer service. And after calling customer service we were told about this "fee" that had never been mentioned when the teller at the bank was giving her sales pitch. If I go anywhere else, i get a receipt with a complete listing of my transactions, but not at PNC!! We ended up with $120 in fees for using this automatic transfer. This bank advertises them selves online as 24/7 also on my online bill it said nothing of due before 5pm. If this was the case, they should've never informed me that I would get the promotion at the time I was opening the accounts. Best of all, as part of our suite of digital banking tools, mobile deposits are completely free. (ii) There are limits to the number of transactions you can make from a savings or money market account per month. For months I have been trying to obtain a copy of my title from the bank. I then proceeded to direct my employer, on-line, to change my bi-weekly salary deposits to PNC and waited to use my new credit card until this had taken effect so that I had the required funds to cover the purchases. I work for a direct competitor of PNC. He advised me I could call and request it...I told him he could do it, and I would stand there until it was taken care of. My accounts online are called Virtual Wallet. 3) i paid my supplier with a check endorsed by me. I love this bank. I regret making that switch from Huntington Bank to them. AND they continue to let you make purchases so you keep racking up fees. PNC had charged my account so many fees by then that it didn't matter - my account was overdrawn. They need to update their emergency response. PNC has alot bigger fish to fry, then me. 3 out of 3 representatives don't know where to look for things.3. We have been very pleased with the customer service that we have received while banking with PNC. He answered all of my questions and didn't give me the runaround. So I decide to go on to work, me with no cash hardly to my name and I have to stop to get gas, I work an hour away from my home. Download the app now. But the really spooky thing is that I never had a single IOTA of business with PNC when I lived in Atlanta, and how they got my personal information from when I lived in Atlanta is something I am going to sue them to find out because I did not give it to them or grant them access to it. The person I spoke with had been flown in from New Jersey to help with the merger...why they chose him...not real sure. Monday they said they wired it and as of Wednesday no money. When I asked why I never recieved an alert that my account was over drawn, the response: "Well, you opted to get an alert when your balance is below $100. This negative balance occurred the day before my checking account was suppose to receive my direct deposit of my payroll check. They lie and scam its awful and pretty sad they are allowed to do this to people and continue to get away with it. They recently bought out RBC banks in most of NC. You can opt into transfers to prevent overdraft as well as overdraft protection. Description: I made 7 or so purchases each less than $3 after confirming my bank balance. I first started working with this bank when I wanted to open a checking account. We made several purchases, just assuming the money would just be automatically withdrawn from the savings. Then a man simply explains to me I could have changed my due date, anytime I want to. We started this account as a means for bill paying between myself and fiance. I have wasted way too much time and too many times going there just to be sent away to a full branch. PNC would not even let me close the account to stop the fees from accrueing. I have a lot of money in this bank, and been with PNC for along time. There is one major difference though. They have re-issued me cards and always double checked extensive purchases to protect me from fraud which is also a huge reassurance. Rather than argue with me about my leaving...help me.PNC is losing a solid customer with direct deposit set up on their account because of the above. Customer service is aware of these problems, but if you pay by phone with a human being a $10 fee is charged. Mobile Deposit is a feature of PNC Mobile Banking. This is how they treat a customer who has two mortgages, 3 checking accounts and a credit card with them. It takes 2-3 days for PNC to research. However, third party message and data rates may apply. I am utilizing PNC Bank's Virtual Wallet platform. Then I asked why PNC Bank data entry and New Accounts Review (I had to be vetted to become a member of this supposed bank), use the information I provided on my application. PNC bank is a horror show. were returned promptly. No. I was also shocked that you arrested one of the people tha tried to help deliver this petition. Looking forward to many more years of happy, easy banking. I was told that said relative needed to be there to cash check with their ID, even though my accounts had more than enough to cover! I used to enjoy PNC because of the ingenuity it had. Logging into your online account and accessing the HELOC area, you cannot access any HELOC statements online and cannot view check images that have cleared. Any other time, a cashing fee for non-members is expected, but being that the check was only $12 and was being refunded to me from a mistake on PNC's part, I found it unbelievable that they would not waive the fee! At the end of the month it gives you a graph chart on what you spent your money on so that you can create a simple budget. I prefer it to be simple.4) And finally, it takes forever for money to deposit or be processed. Their online services work well. It's not inside the bank. The manager confirmed to the police that our account has this benefit, but still refused to give us the documents that had been removed from our box. Most banks don't care and honor such checks, but some banks are strict. And make transfers between my checking and savings with no problems automatic transfer forth between my account. Normally one would have had offers to switch to other banks and just wanted to open a few locations south... 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